Returns & Exchanges
We want you to love your frames as much as we do, which is why we offer a 30-day risk-free return and exchange policy for all of our eyewear. If you are not completely satisfied with your purchase, you can return your items for a full refund or exchange them for a new style.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process.
- 2.Print Your Label
Select the items you wish to return or exchange and print the prepaid shipping label provided via email.
- 3.Pack Your Frames
Place your Base Frames and Top Frames in their original packaging to ensure they are protected during transit.
- 4.Ship and Relax
Drop your package off at any authorized carrier location; your refund or exchange will be processed within 7-10 business days.